Terms and Conditions
Last updated: 01/20/2026
Welcome to Letters from Sienna. By accessing or using this website, subscribing to the correspondence, or receiving emails from Letters from Sienna, you agree to the following terms and conditions.
If you do not agree with these terms, please do not use this site or subscribe.
1. Nature of the Work
Letters from Sienna is a work of fiction presented as a series of letters.
All characters, events, correspondence, and narratives are fictional. Any resemblance to real persons, living or dead, or actual events is coincidental.
The letters are offered for personal reading and reflection only. They are not advice, instruction, or guidance of any kind.
Content Disclaimer
The content published on Letters from Sienna is intended solely for artistic, literary, and reflective purposes.
The letters may explore themes including, but not limited to:
- solitude
- memory
- emotional introspection
- relationships
- personal reflection
- identity and change
These themes are presented through fictional narrative and are not intended to provide medical, psychological, legal, financial, or professional advice.
Readers are encouraged to interpret the work as literature and personal reflection, not as guidance or instruction. Any emotional responses or personal interpretations are the responsibility of the reader.
If you are experiencing distress or require professional support, please seek assistance from a qualified professional.
2. Subscriptions and Access
Some content on this site is available publicly.
Additional content is available to paid members through a subscription.
By subscribing, you receive access to:
- Weekly letters delivered by email
- Access to the private archive while your subscription remains active
Access to paid content is contingent on an active subscription. If a subscription is cancelled or expires, access to paid content may be revoked.
3. Payments and Billing
Payments for subscriptions are processed securely through a third-party payment provider (Stripe).
By subscribing, you authorise recurring charges according to the plan you select (monthly or yearly).
You are responsible for ensuring your billing information is accurate and up to date.
4. Cancellations and Refunds
Subscriptions may be cancelled at any time through your account settings.
Unless otherwise stated, subscriptions are non-refundable, including partial subscription periods.
Details regarding refunds, if any, are outlined separately on the Refund Policy page.
5. Intellectual Property
All content published on Letters from Sienna, including but not limited to:
- written letters
- images
- audio
- site design
- branding elements
is the intellectual property of the site owner and is protected by copyright law.
You may not reproduce, distribute, modify, or republish any content without prior written permission.
Personal, private reading is permitted. Public sharing, reposting, or commercial use is not.
6. Acceptable Use
You agree not to:
- misuse the site or its content
- attempt to gain unauthorized access to private content
- share paid content publicly or with non-members
- use the site in any way that violates applicable laws
We reserve the right to suspend or terminate access if these terms are violated.
7. Emails and Communication
By subscribing, you consent to receive emails related to:
- new letters
- account or subscription status
- essential service communications
You may unsubscribe from non-essential emails at any time. Transactional or account-related emails may still be sent as required.
8. Availability and Changes
We make reasonable efforts to keep the site available but do not guarantee uninterrupted access.
Content, features, or subscription offerings may change over time.
These terms may be updated periodically. Continued use of the site constitutes acceptance of the current version.
9. Limitation of Liability
Letters from Sienna is provided “as is” and “as available.”
To the fullest extent permitted by law, the site owner is not liable for any damages arising from the use of this site, subscriptions, or content.
10. Governing Law
These terms are governed by the laws of the jurisdiction in which the site owner operates, without regard to conflict of law principles.
11. Contact
For questions regarding these terms, please contact:
Letters from Sienna
[email protected]