Privacy Policy

Last updated: 01/20/2026

Letters from Sienna respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information is collected, how it is used, and how it is protected.

By using this website or subscribing to the correspondence, you agree to the practices described below.

1. Information We Collect

We may collect the following information:

  • Email address (for subscriptions and correspondence)
  • Name (if provided)
  • Billing information (processed securely by a third-party payment provider)
  • Basic usage data (such as page views or email engagement, in aggregated form)

We do not knowingly collect sensitive personal data.

2. How Information Is Used

Your information is used solely to:

  • Deliver letters and subscription emails
  • Manage subscriptions and account access
  • Process payments and billing
  • Communicate essential service-related information
  • Improve the site and correspondence experience

We do not sell, rent, or trade your personal information.

3. Email Communication

By subscribing, you consent to receive emails related to:

  • new letters
  • subscription status
  • account or billing updates

You may unsubscribe from non-essential emails at any time using the link provided in the email. Transactional or account-related emails may still be sent as required.

4. Payments and Third-Party Services

Payments are processed securely through Stripe, a third-party payment provider. We do not store or have access to your full payment details.

This site is hosted on Ghost, which may collect limited technical data necessary for site operation, analytics, and email delivery.

Please refer to the privacy policies of these third-party services for more information:

  • Stripe
  • Ghost

5. Cookies and Analytics

This site may use cookies or similar technologies to:

  • maintain site functionality
  • understand general usage patterns
  • improve performance and reliability

Analytics data is used in aggregate form and does not personally identify individual readers.

You may disable cookies through your browser settings if you prefer.

6. Data Security

Reasonable measures are taken to protect your information from unauthorized access, alteration, or disclosure.

However, no method of transmission over the internet is entirely secure, and absolute security cannot be guaranteed.

7. Data Retention

Personal information is retained only for as long as necessary to:

  • provide the subscribed service
  • meet legal or accounting obligations

You may request deletion of your personal data by contacting us, subject to applicable legal requirements.

8. Children’s Privacy

Letters from Sienna is not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.

9. Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page.

Continued use of the site constitutes acceptance of the current version.

10. Contact

If you have questions about this Privacy Policy or how your data is handled, please contact:

Letters from Sienna
[email protected]